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Profitable Tutoring
In the following series, Philip White, a Maths tutor for over 15 years, offers tips on how to start and run a successful private tutoring practice.
Chapter List
2  Image
2. IMAGE
2.1 Ethics
It is a common misconception to believe that you need to have certain
qualifications to offer private tuition. You do not need any. However, if
you are not sufficiently knowledgeable about the subject you are teaching,
you will not survive for very long.
Furthermore, you will generate considerable dissatisfaction, since anyone
replying to an advertisement for private tuition has a right to expect
competence on the part of the tutor. Your conscience will tell you whether
you are up to the task of giving private tuition in your chosen subject.
2.2 Personal Qualities
I believe that the four most important qualities in a good teacher/tutor
are:
- enthusiasm
- knowledge
- empathy
- friendliness
If you have these qualities, you will be an effective tutor.
2.3 Tuition Profile
You are unlikely to generate sufficient income, at least initially, to
warrant the expense of a professionally produced brochure. However, if your
letterhead is impressive, you can create an excellent image for yourself at
little expense by producing what I term a Tuition Profile.
Your Tuition Profile should be printed on your letterhead, and include:
- any current teaching positions, and any relevant past experience
- your qualifications (include grades if they are above average)
- registrations with tuition agencies
- testimonials from past pupils
- special services (such as progress reports)
- location of tuition
- tuition rates
- terms and conditions
Ensure that the quality of the printing or typing is the best you can
obtain. If you do not have a PC/printer I would advise you to have your
Tuition Profile professionally typed.
Either way, with a bit of imagination, you can create an excellent image at
little cost. All of which will help you to attract pupils, and thus build a
highly profitable business.
2.4 Location
If your home is suitable, and you have a quiet room in which to tutor, I
would advise you to tutor in your own home. If you decide to take up this
option it is inevitable that you will not always be able to present quite as
professional an image as you would like. However, the advantages will
definitely outweigh the disadvantages.
There are several reasons for this:
2.4.1 Financial
Tutoring in your own home will save you petrol costs. These will be much
greater than any lighting/heating costs you might save by tutoring in other
peoples homes.
You will also be able to schedule several lessons back-to-back. 5 hours
tutoring at £10 per hour will earn you £50 for exactly 5 hours work.
However, if you travel to your pupils homes, you will have to allow up to
half-an-hour between tutorials. Clearly this means that you are making much
less efficient use of your time.
2.4.2 Convenience
By offering tuition in your own home you will be much more in control of the
environment in which you are tutoring. You can arrange your tutoring room to
suit yourself (in terms of lighting and comfort). You will also have all of
your books and past exam papers within easy reach.
If you are tutoring in someone else's home, you will have less control over
the environment, which could affect the quality of your tuition.
2.4.3 Time
I have already mentioned the efficient use of your time. However, if pupils
are visiting your home, it is their responsibility to arrive on time, not
yours. If you arrive late for a lesson at a pupil's home, you are likely to
feel embarrassed, and flustered. Furthermore, if are late for one lesson, it
could have a knock-on effect on any further lessons you have scheduled that
day.
Unless a pupil has exceptional circumstances, or lives two doors away,
insist on tutoring in your own home. I have never lost a pupil because they
were unwilling to travel to me.
If you are tutoring sixthformers, you will find that most of them have
already learned how to drive, and probably have access to their parents cans
(if they do not already have their own).
The biggest problems you will encounter if you are giving tuition in your
own home are:
- the inevitable disruption of the rest of the household
- neighbours
Both of these are dealt with more thoroughly under the section entitled
Possible Problems.
2.4.4 Answering Telephone Enquiries
Always make sure that you have all relevant information close to the
telephone. In particular, your Tuition Profile should be close at hand, so
that you can answer any questions authoritatively.
Try and secure a booking for a first tutorial while you are on the phone,
otherwise you will find yourself waiting for enquirers to get back to you.
If an enquirer is reluctant to book a first appointment, there is a good
chance that they are wasting your time, or that you have done something to
put them off.
As soon as you have booked a lesson over the phone, confirm the appointment
in writing as soon as possible.
I always enclose a brief covering letter, giving details of the date, time
and place of the first lesson, together with a copy of my Tuition Profile.
The cover letter and Tuition Profile are both word processed, and despatched
in a white "windowed" business envelope.
I always post such details first class, to ensure that they are received as
quickly as possible. If you can create truly professional image from the
outset, your new pupil will be reassured that they have made the right
decision, and your teaching relationship will be off to the best possible
start.
2.4.5 PC/Printer
It really is worth investing in a reasonable PC and printer. You do not have
to go over the top, but an investment of a few hundred pounds will repay
itself many times over.
The more business-like you appear, the more successful you will be.
Furthermore, an additional benefit of owning a PC is that you will be able
to control the financial side of your business much more effectively. There
are a number of excellent, cheap programs available as shareware.
2.4.6 Business Stationery
An investment of £50 or so in a good set of letterheads will also pay
dividends. If possible, have the letterheads printed on 100 gms laid paper.
The extra quality will be well worth the slightly higher price.
Similarly, a good business card, together with compliment slips, would also
be a good investment.
However, I would only consider these optional extras if your anticipated
tuition income warrants the additional cost.
Tread carefully at first, and concentrate on producing a good quality
letterhead.
2.4.7 Location Map
This is another nice little extra. Draw your own attractive location map and
send it to prospective pupils with your Tuition Profile.
Anything which makes life easier for your pupils is a good idea, and will
further enhance the perceived value of your service.
 
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